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CUPRA master. How to be part of CUPRA

CUPRA Servicing

Your CUPRA offers outstanding performance you’ll want to preserve every time you have your vehicle serviced.  

When you take your CUPRA to an authorised CUPRA Service Partner, you’ll receive a level of quality and professionalism you won’t find elsewhere.

3-year CUPRA Service Pack

Receive a complimentary 3-year CUPRA Service Pack with every new CUPRA vehicle purchase¹.

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For a short time only, you’ll receive a complimentary 3-year CUPRA Service Pack with every new CUPRA vehicle purchase. Buy a CUPRA before 31 December 2022 and your first three Scheduled Services¹ are covered.

 

Better yet, top-up your CUPRA Service Pack by a further two years to a 5-year Service Pack² and unlock additional benefits such as a complimentary concierge service (see inclusions and exclusions). 

  

CUPRA Scheduled Servicing

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Scheduled Services for your CUPRA are performed every 15,000km or 12 months (whichever comes first). When you book a Scheduled Service, your vehicle’s engine oil and filter will be replaced. Depending on your vehicle’s mileage and age, other items such as brake fluid, pollen filters, air filters, spark plugs, poly V belt, DSG and/or Haldex oil will be replaced.

All Scheduled Services are digitally recorded so that all authorised CUPRA Service Partners can access customer information. This provides you with an intact record of service should you have your CUPRA serviced at a different authorised service centre, or if you move or choose to sell your CUPRA.

 

You can also request a printed copy of your CUPRA’s service record if you wish.

Concierge service offer

Complimentary concierge service when you top-up.

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The complimentary concierge service covers pick-up and/or drop off of your vehicle for every Scheduled Service booking you make. 

 

The Concierge Service Offer:

 

  • is only available if you top-up to a 5-year Service Pack³.
  • covers pick-up and/or drop off of your CUPRA to a nominated address, within 10km from the nearest authorised CUPRA Service Partner  for each of your five Scheduled Services⁴.
  • provides flexibility and convenience for CUPRA owners.

  

CUPRA Service Pack Offerings

3-year Service Pack (included in every new vehicle delivery)¹

2-year Service Pack top-up (total 5-year Service Pack)²

1st Scheduled Service (15,000km/12 months)

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2nd Scheduled Service (30,000km/24 months)

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3rd Scheduled Service(45,000km/36 months)

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4th Scheduled Service (60,000km/48 months)

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5th Scheduled Service (75,000km/60 months)

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Concierge Service (offered at every scheduled service)⁴

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2-Year Service Pack top-up

You’ll only need to pay the below price to extend your complimentary 3-year Service Pack by a further two years.

2-year Service Pack top-up fee3

CUPRA LEON

$1,200

CUPRA ATECA

$1,200

CUPRA FORMENTOR

$1,200

CUPRA LEON AND FORMENTOR PHEV

$1,400

Why use an authorised CUPRA Service Partner?

Benefits of using a CUPRA Service Partner

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With the advantage of a 3-Year complimentary CUPRA Service Pack, and an option to top-up to a total of 5-Years, you can be sure you receive the best service possible when you take your vehicle to an authorised CUPRA Service Partner.

  • Only CUPRA Genuine Parts are used.
  • Your CUPRA is serviced by factory-trained technicians.
  • You receive a wash and vacuum with every Scheduled Service.
  • Your CUPRA will receive software updates, including map data.
  • Service Cam videos are available so you can receive instant updates on your CUPRA.

1 A 3-Year Service Pack covers standard items as contained in each Scheduled Service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first). For details of what is not included in a Scheduled Service, please refer to the program terms and conditions here. CUPRA Australia reserves the right to extend, withdraw or change all offers. Offer is valid until 31/12/2022.

2  A 5-Year Service Pack covers standard items as contained in each Scheduled Service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first). For details of what is not included in a Scheduled Service, please refer to the program terms and conditions here. The top-up to a 5-Year Service Pack can only be purchased prior to the first Scheduled Service and up to 22,500 km/15 months (whichever occurs first). CUPRA Australia reserves the right to extend, withdraw or change all offers.

3 The applicable CUPRA Service Pack can be purchased for Eligible Vehicles that has a 3-year Service Pack, an odometer reading of no more than 22,500 km, and no more than 15 months since the commencement of the CUPRA New Vehicle Warranty Start Date.

4The nominated address for pick up and drop off must be within 10km from the chosen CUPRA Service Partner Facility and is available subject to the relevant participating CUPRA Service Partner’s availability.